Question 1

What material is your jewelry made of?

Answer

We use 18k gold or nickelfree silver for our jewelry. All the gemstones are genuine, unless stated otherwise.

Question 2

How do I put the jewelry in?

Answer

See our page 'How to install'. Although some people are able to install their jewelry themselves, we suggest visiting on a professional piercer to assist you so your jewelry is installed securely and correctly. You are of course always welcome in the shops that carry Classic Gold: Dare2Wear (Amsterdam), Classic Ink & Mods (Amsterdam) and Classic Glamour (Rotterdam).

Question 3

What size jewelry should I buy?

Answer

You are always welcome to send us a message at info@classicgoldamsterdam.com, however, it's always best to let a piercer assess in person! We can only do a guess what size you are currently wearing/need to wear as it's hard to estimate all the dimensions. It's important to know your size for sure, as we don't return or exchange any of our pieces because of hygiene reasons. Keep in mind that one size rarely fits all, there is no 'standard' in jewelry sizes.

Question 4

How long before my order will ship out?

Answer

We will ship out orders within 5-7 business days through PostNL by registered mail. You also have an option to insure your package! When we don't have your desired piece in stock, we will make it custom for you. This means it can take a little longer for your order to ship out, approximately 10-15 business days.

Question 5

Do you ship outside of the Netherlands?

Answer

Yes, we do!

Question 6

Can I return or exchange my jewelry?

Answer

Unfortunately we can not accept returns or exchanges, because of hygiene reasons. This is why it's really important you are sure about the size you are ordering.

Question 7

Help! I don't see my desired gemstone/size, is it possible to make it?

Answer

You can always send us an email to talk about all the options. Often there's a world of possibilities, so don't be shy and ask us!